Wellness Program Incentives : Implementing a Workplace Health Promotion Program Strategy for Fitness and Health
Posted by Wellness Incentives | Posted in Company Wellness, Program Ideas, Wellness Program Incentives | Posted on 31-05-2009
0
As corporations today continue to compete in the worldwide economy, expenditure containment strategies will be increasingly significant. Controlling the rising expenditure of employee sickness is becoming a priority for corporate leaders. The emerging corporate culture in this country is one which has an employee population centered in health, safety and wellness.
Establishing a corporate strategy for Worksite Wellness Programs and disability management makes good organization sense. The following eight-step process ensures a strategic, integrated, needs-driven and outcome-oriented approach.
The following process works best in organizations with strong leadership and a long-term commitment to employee health.
1. Identify Your Worksite Wellness Program Champion
This person must be a leader in your organization and a strong advocate of health. Usually this is an individual who actively pursues his or her own personal quest for ideal health.
The program champion must have the resources and authority to propel the program forward. The program champion’s key role is to make sure the strategic plan for health is aligned with the business’s objectives, strategic focus and business values. By way of example if the organization promotes that “our strength is our people” the wellness program must confirm how pushes will nurture and protect that important resource.
2. Form Your Worksite Health Promotion Program Strategy Team
The Worksite Wellness Program Strategy Team must include decision makers and stakeholders from parts of the company that can effect health and the company’s bottom line. These areas may include; finance, human resources, training and development, health services, compensation and benefits, employee assistance services (EAP), marketing, facilities, health and safety, rehabilitation, cafeteria or food services and the union. A team of six to eight representatives is recommended.
The role of the Strategy Team is to develop and enable the strategic plan, look for opportunities to reward health, ensure the program is integrated into key areas of the organization, streamline efforts, maximize employer resources and program assessment.
3. Complete an Organization Health Audit
The purpose of an Business Health Audit is to evaluate your existing programs and services, physical environment and policies & procedures that support health. It is also important to look at your organization culture or “how things are done” around the organization.
Members of the Strategy Team complete the Audit independently and then meet to discuss their assessment. During the assessment process, health issues and opportunities are discussed in preparation for the development of the strategic plan.
4. Analyze Your Organization’s Cost Pressures
Cost pressures are identified by analyzing a number of areas including; benefit costs, Workplace Safety Insurance Board (WSIB) claims, drug usage, type of paramedic claims, absenteeism data and EAP utilization. This process helps to target areas that have the potential to be positively impacted by a Worksite Wellness Program and to offer a baseline for evaluating change.
5. Conduct a Health Risk Appraisal or Employee Needs & Interest Survey
The next step is to determine your employee’s health risks, interests and readiness to change. A confidential health risk appraisal can accomplish countless objectives and goals. It provides a baseline from which to measure personal lifestyle changes, provides workers with relevant health information, motivates workers to take charge of their health and assists in program planning. Most health risk appraisals offer individual reports and a corporate report identifying elevated-risk areas in the business.
Many businesses opt to administer customized needs and interest survey to evaluate employee needs. The benefit of this approach is that the corporation is able to gather information on the employees’ perceived wellness needs and program interests. This information can be incorporated into the strategic plan. Administering a survey also has the added benefit of fostering a sense of employee ownership to the program.
6. Design Your Strategic Plan for Wellness
The strategic plan must incorporate information collected from the Corporation Health Audit, your organization’s expenditure pressures, and health risk appraisal data or employee survey results. The strategic plan must include your program mission, three or four objectives and several pushes under each goal. The strategic plan provides a framework to encourage, backing and evaluate “best health practices.”
It is also important that the plan align itself with the vision, goals/objectives of the organization.
The sample strategic plan that follows was developed for blue jeans maker Levi Strauss & Co. (Canada) Inc. Levi Strauss & Co.’s mission statement and aspirations (how staff members interact with each other in a organization environment) guided the development of the plan.
Levi Strauss & Co.’s aspirations include the following statement: Above all, we want satisfaction from accomplishments and friendships, balanced personal and professional lives, and to have fun in our endeavors. The wellness program plan included a number of components to ensure that it embraced this statement including the following:
1. A vision statement, which tied in with the company’s aspirations.
2. An incentive system to encourage and reward the accomplishment of healthy milestones.
3. A recognition system to applaud effectiveness.
4. Friendly competitions between Levi Strauss & Co. locations to ensure a fun environment.
5. Opportunities to participate in small group educational programs to advance team support.
6. Initiation of support groups for employees completing wellness programs (i.e. smoking control support group).
7. Programs dealing with work and family balance.
Other information that was analyzed and used to foster the plan included:
1. Employer demographics
2. Focus groups
3. Cultural audit
4. Top drug report
5. EAP utilization
6. Employee benefit services report
7. Health and dental claims
8. Operational performance summaries
9. Health risk appraisals
7. Prepare a Employer Case to Support Your Plan
Your business case for wellness provides the necessary details for approval at the upper management level. The business case includes:
1. The Strategic Plan for Health
2. A proposed program budget
3. Marketing strategies
4. Program leadership options
5. An implementation plan
6. Evaluation methodology.
In presenting the strategic plan it is valuable to highlight how the plan aligns itself with the strategic direction of the organization.
The program budget ought to include educational resources, marketing expenditures, rewards and incentives, leadership expenditures and supplies.
Marketing strategies should address how the program will be promoted and rolled out to various groups within the organization i.e. decentralized locations, elevated risk workers, older workers.
Program leadership should address how volunteers will be used, internal resources and whether consultants have been proposed. All play an equally significant role in the implementation of your wellness program.
The program implementation plan ought to incorporate the following types of programs that help establish awareness of beneficial health practices, help staff members in making lifestyle changes and initiatives, which support long-term change.
Awareness programs establish an awareness of the significance of healthy lifestyle practices and arouse workers to take the next step. Examples of awareness programs include posting educational posters, newsletter articles and lunch and learn sessions.
Lifestyle change programs are more comprehensive and longer in duration. They are designed to assist staff members in changing behavior. Examples of lifestyle change programs are nutrition education programs, stress management programs, back care classes and smoking control programs.
A supportive corporate environment encompasses everything from corporate policies & procedures, the physical environment and creating a corporate culture that supports great health practices. Follow-up sessions and support groups for workers who have completed 6-10 week wellness programs also provide a supportive environment for long-term change.
Evaluating the effectiveness of a Worksite Wellness Program is ongoing. A formal assessment should be conducted each year and may include; re-administering steps three to five, program participation statistics and a year end survey to revisit “soft” issues such as morale, program satisfaction and future program direction.
8. Solicit Input and Communicate Your Plan
Employee input is essential to the long-term performance of your program. An Employee Advisory Committee must be formed to roll out the plan. Another key responsibility of this team is to solicit feedback from all echelons of the organization to ensure buy-in. Front line Manager’s Information Sessions and focus groups are also valuable. This group needs to buy-in to the notion that they play a key role in supporting beneficial health practices. Regular gatherings are advised with front line managers to receive ongoing input, address issues and orient new managers.
Conclusions
The World Health Organization’s definition of health is “a state of complete physical, mental and social wellbeing and not merely the absence of disease and infirmity.” In order for us to set up healthy workplaces, wellness drives must have a program champion, have employee ownership, be upper management supported, results driven and strategically aligned with the overriding organization objectives of the organization.
Wellness plan that embrace these qualities will have a positive impact on an organization’s bottom line. Canadian research points to countless case studies where onsite programs have resulted in diminished absenteeism, cut claims and increased productivity.
Companies who have embraced wellness as part of “how they do business” have one thing in common. They prove a responsibility to their most important resource – their people. They know the increased pressures associated with downsized corporations, a rapidly changing workplace, an aging work force and the challenge of balancing work and family obligations. And they share a common belief that healthy staff members are happier, absent less and more advantageous.
References:
Design of Employee Wellness Programs by Michael P. O’Donnell. 1995. Published by the American Journal of Health Promotion.
Pro Fit-ability by Veronica Marsden. Group Healthcare Management. May 1997.
Meeting Expectations by Laura Mensch. Employee Health and Productivity. August 1999
7 Steps to Health Promotion by Daphne Woolf and Veronica Marsden. Group Healthcare Management. February 1996.
Published in The Journal of Health Promotion for Northern Ireland, Issue 9, March 2000


Wellness Proposals